Gift Card
Give the gift of choice with our digital gift cards—perfect for any occasion. Whether they love perfumes, skincare, indulgent treats, or curated gift boxes, they can choose something that truly suits their style. Thoughtful, flexible, and always appreciated.
Thoughtful gifting made easy. Explore our handpicked range of fragrances, skincare, sweet treats, savoury treats and surprise gifts—carefully selected for both feminine and masculine tastes. Every item is chosen to feel personal, meaningful, and special.
Shipping & Delivery
We take great care in preparing and delivering your gifts so they arrive beautifully and on time.
Processing & Dispatch Time
All orders are prepared and dispatched within 5–10 business days, depending on stock availability. We aim to send your order as soon as possible and will keep you updated if there are any delays.
Shipping Timeframes
- Standard Delivery (NZ-wide): 2–5 business days after dispatch
- Rural Delivery: Please allow an additional 1–2 business days
You’ll receive a tracking number once your order has been dispatched.
Shipping Costs
Shipping rates are calculated at checkout based on your location. All costs will be clearly shown before payment.
Delivery Information
Please ensure all delivery details are correct when placing your order. We are not responsible for delays or failed deliveries due to incorrect addresses.
Gift Packaging
All items are carefully packaged and presented ready for gifting, ensuring they arrive in perfect condition.
Delivery Issues
If your order arrives damaged or goes missing, please contact us within 48 hours of delivery and we’ll work with you to resolve the issue promptly.
Terms & Conditions
1. Overview
These Terms & Conditions govern your use of this website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Products & Descriptions
We offer a curated selection of perfumes, skincare products, chocolates, and gift items.
We take reasonable care to ensure product descriptions, images, and pricing are accurate. However:
- Colours and packaging may vary slightly from images shown
- Availability is subject to change without notice
- Some items may be substituted with similar products of equal or greater value if unavailable
3. Orders
By placing an order, you agree that:
- All information provided is accurate and complete
- You are authorised to use the payment method provided
We reserve the right to:
- Refuse or cancel any order at our discretion
- Cancel orders due to pricing errors, stock issues, or suspected fraud
If your order is cancelled after payment, a full refund will be issued.
4. Pricing & Payment
All prices are listed in New Zealand Dollars (NZD) and include GST unless stated otherwise.
Payment must be made in full at the time of purchase via approved payment methods.
We reserve the right to change pricing at any time without notice.
5. Returns & Refunds (Consumer Guarantees Act)
Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993.
If a product is faulty, damaged, or not as described, you are entitled to a remedy (repair, replacement, or refund).
Due to the nature of our products, we do not accept returns for:
- Change of mind
- Opened or used skincare or fragrance products
- Perishable items such as chocolates and treats
If your item arrives damaged, please contact us within 48 hours with photos and details.
6. Allergies & Product Use
Our products may contain ingredients that can cause allergic reactions.
By purchasing, you acknowledge that:
- You are responsible for checking ingredient lists where provided
- We are not liable for allergic reactions or misuse of products
Always follow product instructions and discontinue use if irritation occurs.
7. Gift Items & Substitutions
Some gift boxes and hampers may contain seasonal or stock-dependent items.
We reserve the right to substitute items with similar products of equal or greater value where necessary.
8. Intellectual Property
All content on this website—including images, branding, text, and design—is the property of our business and may not be copied, reproduced, or distributed without permission.
9. Limitation of Liability
To the fullest extent permitted by New Zealand law:
- We are not liable for indirect, incidental, or consequential damages
- Our liability is limited to the purchase price of the product
Nothing in this clause limits your rights under the Consumer Guarantees Act.
10. Privacy
We collect and use personal information in accordance with the Privacy Act 2020.
Your information is used to:
- Process orders
- Communicate with you
- Improve our services
We do not sell or share your personal information with third parties except as required to fulfil your order or by law.
11. Governing Law
These Terms & Conditions are governed by the laws of New Zealand.
12. Contact Us
If you have any questions or concerns, please contact us: contact@giftingcanteen.com